Privacy Policy

Overview

HaloSpace provides multilingual voice chat and language practice features. This policy explains the data we collect, how we use it, and the controls available to users.

Information We Collect

• Account information, such as email address, display name, language, and login method.
• Voice room activity, such as room participation, connection state, and moderation reports.
• Audio streams required to provide real-time voice chat and translation features.
• Video streams when a user chooses to turn on their camera in a room.
• Device, diagnostics, and usage events used to keep the service reliable and improve the product.

How We Use Information

• Authenticate users and maintain account sessions.
• Provide voice rooms, matching, translation, and user profile features.
• Detect abuse, investigate reports, and protect the service.
• Measure reliability, diagnose errors, and improve HaloSpace.
• Provide customer support and service notices.

Sharing

We use service providers for hosting, authentication, email delivery, analytics, logging, and real-time voice infrastructure. We do not sell personal information.

User Controls

Users can contact support to request access, correction, or deletion of account data. The app also includes account controls for sign-out and account deletion requests. See our account deletion page for instructions.

Contact

Questions can be sent to support@halospace.ai.